Our fees are seperately from your NDIS budget and are paid directly by NDIS.
We will notify customers of every payment. You will know the content of each of your expenses.
Our friendly staff will keep in touch with clients through website live chat or phone. The callback service arranged by mail is also available.
We are establishing an online system so that clients can see their NDIS budget at any time.
All documents will be kept in a secure system for five years. If you are selected for audit, we can provide information accordingly. We use the standards of professional accountants to maintain the privacy of our clients.
EIGHT allows clients to access registered and non-registered service provides. We can also help you find service providers when needed.
Our team will provide NDIS Plan, budget, and price guide information to clients.
We have a 3 working days payment policy, and most regular expenses will be paid on the second working day after we receive the documents.
We will provide information to help your service provider stay within the limit of the NDIS Price Guide, so that you can maximise the value while complying with regulations.